Removing 3rd Degree Creosote with Poultice Creosote Remover

Since the other articles were written, there is something new to add. There is a new chemical by Saver Systems called PCR (Poultice Creosote Remover) and it works really well and really fast. By fast I mean overnight. In extremely bad situations it is conceivable that it could take two applications. It is available through chimney service companies, not available to the general public.

Before Poultice Creosote Remover

Source: chimneysaver.com

After Poultice Creosote Remover Image

Source: chimneysaver.com


Who is it good for? It’s good for people who have 3rd degree creosote and… Continue reading

Best Types of Outdoor Fire Pits For Patios & Backyards


ChimineaNothing makes a backyard or patio more welcoming than a warm, safe fire. Choosing the type of fire pit that will fit your space and meet your needs is no easy task. You have to consider how much space you will need to ensure safety, how many people will be enjoying the fire at one time, and which style will complement the landscaping and furniture of your outdoor space.

As experts on fireplaces and fireplace safety, we review the types of outdoor fire pits available and provide some helpful ideas to consider when making a selection. Other than digging a hole in the ground, there are two common ways to have a fire outdoors: outdoor fireplaces or freestanding fire pits. There are a many types freestanding fire pits or bowls which we will review below.

First, here are a few things you’ll want to consider when choosing the best type of fire pit for your space. Continue reading

Reviews: the Good, the Bad, and the Grateful

This doesn’t really fit in any category but I’m in a mood to write it.  Online reviews are an important part of doing business these days. We certainly get our fair share of the good and bad, but ultimately what’s important is our customer. We recently got a terrible review online. The guy gave a long and detailed description of a job gone bad and how terribly inept, unresponsive, etc, etc. we were. You can bet that got our attention and we looked into it right away.

customer reviews speech bubbleThe thing is that we couldn’t find this fellow in the system at all.  And we couldn’t find a job that fit the description around the time he mentioned.  Not to mention, anything that went as bad as this guy’s job could not escape notice around here.  We are certain something is wrong with the review.  Do not think I am saying we never mess up- a company this size has its share of problems (usually from some kind of lack of communication- it’s our constant challenge) but we try to be right on top of every problem.  We try to get things resolved quickly for everyone’s sakes, including our own.  But this review doesn’t ring right. Continue reading

National Fire Prevention Week – Washington, DC

This October 5th-11th marks the 93rd year the National Fire Prevention Association holds their Fire Prevention Campaign. The campaign was first launched in 1922 after President Woodrow Wilson issued the first National Fire Prevention Day proclamation to commemorate the Great Chicago Fire (October 8th, 1871).

This year the theme is “Working smoke alarms save lives, test yours every month!” As part of the theme the NFPA has released some tips for installing, checking, and maintaining smoke alarms. Continue reading

Is Chimney Repair Covered by Homeowners Insurance?

Is Chimney Repair Covered by Homeowner’s Insurance?

Short Answer: It Depends. Here are some answers to questions we regularly encounter, and hopefully, a lot of insight into the whole subject of “insurance coverage and chimney repair.” Continue reading

Your Source for Fireplace and Chimney Information

The following library of information is broken up in a way that will educate you on your chimney so you know how your chimney should be properly cleaned, maintained, and/or repaired. If you can’t find what you’re looking for, leave us a note in the comments and we will try to find you an answer!

The Basics

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Gas vs Wood Fireplaces: Price, Aesthetics, and Maintenance

Gas vs Wood Fireplaces: Price, Aesthetics, and Maintenance

Are you looking to install a fireplace in your home?  Better late than never! But the question isn’t if you should invest in one, it’s what kind is right for you?  Well, many fireplaces are powered by one of two types of energy: gas or wood.  These heating units vary slightly in features and benefits, so let’s get the inside scoop and figure out which is best for you. Continue reading

About Chimney Sweep Certifications – The Need To Know

Chimney Sweep Certifications to Enhance Expertise

Chimney sweeps play important roles in our lives: they keep our fireplaces and chimneys happy and healthy so we can stay warm!  Kind of like a doctor for our chimneys!  These pros have to know what they’re doing when they stick their heads inside a chimney, and to do that, chimney sweeps obtain specialized training and the highest certifications in their field possible.  So what credentials do good, qualified chimney sweeps have?  There are a few necessary certifications, and we’ll look at those as well as what it takes to earn them.  Keep reading to learn more!

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Chimney Liners: Description, Types, and Importance


At High’s Chimney we’ve found that chimney liners are perhaps the most under-appreciated part of the fireplace and flue system. That’s why we decided to write a little piece giving an overview of their function and importance.

What is a Chimney Liner

A chimney exists to carry dangerous gasses out of the home, and it needs to do so without getting over-heated. A chimney liner creates a barrier between the flue and the walls of the chimney, and its purpose is to insulate and protect the chimney. According to the Chimney Safety Institute of America, a chimney liner is defined as:

“A clay, ceramic, or metal conduit installed inside of a chimney, intended to contain the combustion products, direct them to the outside atmosphere, and protect the chimney walls from heat and corrosion.”

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Tools of the Trade: Chimney Cleaning Equipment

Everyone loves a good fire burning in the fireplace. Every once in a while, though (generally between burn seasons), your chimney needs to be cleaned to remove buildup and keep you safe for many fires to come. A qualified chimney sweep should be able to tell you during your annual chimney inspection if a cleaning is necessary (which should be done when soot buildup reaches 1/8” in thickness), and the procedure can be completed by the sweep or by yourself with the help of a few essential chimney cleaning tools. Here’s what you (or your sweep) will need… Continue reading