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Absolutely outstanding service. The first week I had a chimney cleaning (I have a very large and heavy (cast iron) wood burning insert)...Their service was fast, efficient, thorough and very clean (their concern for the customer's property was obvious). The second week included the insertion and connecting of a liner to the insert. Once again, the service was top notch and the service crew was polite and very efficient. What really impressed me was that prior to leaving, the crew chief asked if he could use the rest room. During the service they placed tarps down over our entry way and carpet to avoid walking on the carpet with their shoes. Now, however, the carpet was exposed, and on his own (noticing the shoes lined up at the front closet and the fact that I was in stocking feet), he determined that we take our shoes off in the house and so he untied and removed his work boots in order to use the rest room. A little thing that kind of said it all! Plus my son used their service to clean a three flue chimney and recap same. He was very happy with their work. And lastly, what actually got my attention to this company was the work that they did on my neighbor's chimney. It not only included cleaning with liner installation, but re-bricking about two thirds of the chimney...Their masonry work is top notch as well. Add to that, their office staff is extremely friendly and also efficient, and you have what I would call a "Go-To" company for ANY chimney and fireplace needs. Most HIGHLY recommended! Mike Z. (Columbia, Maryland).
Justin and Tyrone completed a dry cleaning service for us on 10/19/19. We have used High's for Chimney for substantial chimney work 2 times before but never for Dryer Vent Cleaning. Justin and Tyrone were excellent and worked to make sure all of the venting was reassembled properly so dryer functioned well. They were professional and kind to us. Our vent was very backed up and now clothes are drying very quickly. Thank guys!
Job was done properly as promised. High quality, nice, yes! Thanks.
We had work done by High’s on two chimneys. The work was completed quickly and efficiently at a very fair price. The men were informative and made it very clear what needed to be done and why. We will use their services any time in the future that we have need.
Wonderful Experience. Excellent Problem Solving Skills. Extremely Personable. There has been a leak in my house for over 2 years. I have had several companies come over to"fix" the problem, but the leak always returns. As a Hail Mary, I called High's Chimney Service. Jerry & Derrick came over the same day that I called. They assessed the situation, and quickly identified the issue. There was one area that the roofers missed that is overrun with water damage, moss, and mold. Jerry & Derrick both took their time to explain to me how the water would get into my house and provided me with a reference of a company that can fix the issue. I exceedingly recommend High's Chimney Service for their excellent service.
Our chimney cap, originally installed by High's as part of a chimney rebuild 9 years ago, was blown off during a storm. High's technicians Jerry and Derrick assessed the damage, determined that a new cap would be needed, and handled the installation. They were knowledgeable, personable and efficient in their work. It was a pleasure doing business with them!
Justin was really great at educating me on the inner workings of a chimney. I asked a million questions and he was very patient! I would highly recommend calling and requesting him for service!!
I was so impressed with the professionalism, thoroughness, and transparency of Jerry G. Jerry made a couple of visits to my house to make sure I had all the information I needed to make an informed decision about my fireplace repair work.
Very helpful people. It's hard to get a good advice from a sales-oriented site but these guys are very understanding and patient.
I used their virtual assessment tool and then Justin came out and had a look personally. He's extremely knowledgeable and very friendly. I'm not sure if I'm going to have the service done yet but these guys are definitely pros.