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I found High's chimney a few months ago when we needed our chimney repaired. They did a great job, Jerry was friendly and the chimney repair made the chimney look new. We needed it checked out again after some rain came inside. Justin saw the flashing was the issue and chose not to just caulk the weak area, but remove all of the caulking and replace it with a new bond. No extra charge since the chimney was so recently repaired. Refreshing to work with this breed of service people, who make it right and don't tack on extra fees.
The entire process was easy and efficient. From the first phone call through the service. Chip arrived right in the middle of the time span given. He explained everything that he would do during the inspection and then explained what he found. In all, I would definitely recommend them.
I had several issues with High’s early on in the process and was very unhappy. After posting a negative review, the owner contacted me and resolved the issues to my satisfaction. I will now be continuing to use them for ongoing fireplace and chimney needs.
Anabel with High’s was prompt, polite, efficient and reliable. He was friendly, unobtrusive and easy to deal with. I would recommend their service to anyone who is in the market for a new chimney.
We've been using High's for 25 years and service is reliable and very good: Easy to schedule, arrive within promised time window, do work as needed, take care with rugs and furniture, leave everything clean. Our most recent inspection and cleaning with Justin was just right!
Tyrone and Alan came and cleaned everything! They really did a great job and were very professional and timely
They were wonderful to work with when installing a wood stove. Professional, easy to work with, cleaned everything up nicely when finished. Would definitely recommend them! - march
I had a Regency Ex90 Woodburning Fireplace installed by High's Chimney Service. The manager, Richard, gave me an excellent price that was $2,000 lower than their best competitor. Thank you very much! Mike Pinto made sure I was a satisfied customer. Thank you! Douglas and Oscar were the installers. They did an excellent job and were very pleasant to work with. I will use your service again!
After 20 years, my gas fireplace went kaput - and I had no idea whom to call. After a computer search I found High's. I made an appointment with a two hour window (very convenient). Chip showed up on time and with a smile. He laid out a sheet to protect my rug and soon found the problem. High's called me later with an estimate of the part and it was ordered. Chip showed up again on time - and yes again with his signature smile. He did a great job cleaning the inside of the fireplace and replacing the new part. He left my fireplace looking better, and certainly performing better than ever before. I'm very happy and will never need to to a search again. I've found my Forever Chimney Service. Thanks High's and thanks Chip.
They came on time, got the job done quickly and really friendly service. Highly recommend them