Submit your review
I highly recommend High’s Chimney Service. Our service man was punctual, professional, pleasant, and fixed our gas fireplace so it is now operating perfectly. He spent time answering all my questions and explaining what he did. Great experience all around.
Today, I had Jerry and Derrick perform a routine inspection and service in my Regency wood stove. I have been a customer with High's fir tye pastes two years. I found them to be very knowledgable about the stove and the cindition of every aspect of the unit. I also, appreciated their recommendations concerning use and up keep. I will continue to be an exclusive customer of High's Chimney ServService. Thanks again to Jerry and Derrick.
Dear Mr. Mike Pinto,
We want to recognize Valentin (Lead), Leonel and Juan for the excellent service that they afforded us while providing extensive servicing to our fireplace on 14 November 2019. The work included relay of new cement crown, installation of liner and associated adapters, removal of a 31-year-old wood insert and installation of a new one. Everything was done with impeccable courtesy and service and upmost care of property while moving such heavy pieces of equipment. Our wonderful experience started the moment we called your office for the first time, as your office Administrative Assistant, Ms. Kira Claggett, treated us with respect and friendliness. She has been very informative, accommodating and I cannot praise her enough. This level of attention and commitment to customer service and satisfaction without any appearance of financial interest really meant a lot to us.
There are two things that I would like for you to take from this review, and they are that every organization is a reflection of their employees and you are commended to have professionals of such caliber and human qualities. Also, as we searched other companies to do the work, we can tell that you value and care for your people because of the way that you properly train your employees and because how they feel about you.
I have relied on High's for years for all my chimney services and I have been very happy. They are prompt, thorough and professional.
Technician Chip came out and cleaned/prepped two Heat n Glow gas fireplaces for. Highly professional service and very knowledgeable tech. Gave me some tips on how to avoid spot and the name of a good glass cleaner for these ceramic glass screens: Perkins GFS cleaner.
Jerry and Derrick from High’s Chimney Service did a truly Outstanding Job in cleaning our chimney today. They were Super competent, very careful to make sure there was no mess, and cleaned up the fire box very carefully. Thanks for sending such Professionals!! Pete & Sandra Bracken
hey are the best. Very reasonable price and friendly staff. Quick service and quick installation. Very pleased.with their services overall.
The technician, Jerry Grissette was very knowledgeable, courteous. After finishing his inspection of the chimney area and not finding anything wrong, he thoroughly explained to my his findings. I was very please with his service.
Exceptional response and service. The first two companies I contacted either weren't accepting new customers or couldn't service our chimney until January. High's was able to come out within 72 hours of my initial call. I scheduled a basic inspection but the technician upgraded my service at no charge after taking one look. He showed me, via camera, the damage to my existing chimney and provided a quote, same-day, for repair. After shopping prices, I confirmed High's was offering me a great value for the work needed. The central office service team was able to get the work scheduled quickly and efficiently. Work took approximately 6 hours with the team taking care not to damage our hardwood floors nor spread dust throughout the house. Quality was impeccable and the fireplace now drafts better than any I've ever used.
Highs Chimney Service gave courteous and professional help. The inspector who came first was thorough and explained everything and exactly how repairs would be done. Technicians arrived promptly and kept work area completely clean. Cost was very reasonable. I highly recommend their work.